If you are unable to schedule an in-person appointment to purchase a birth or death certificate, or there is no appointment available, and you have an emergency request related to health care coverage, government services, military, housing or employment, call 311 or email email@example.com.
In your email, include current photo ID and documents showing that you have an emergency, such as a paid plane ticket, letter from an employer with a job start date, or letter from a government agency with an appointment date.
Note: Certificate corrections can only be made in person or by mail, and each method takes the same amount of time to process.
Questions about correcting or amending a certificate (include the order number, date you submitted it and how you placed the order): firstname.lastname@example.org
In your email, be sure to include how you submitted the order (online, mail, in-person), the order number (if known, but required for online orders), the date the order was submitted and the reason for email.