In order to provide training for drivers of wheelchair accessible taxicabs, you must sign a Memorandum of Understanding, a legal agreement between the trainer and the TLC. Courses must provide a minimum of three hours of training in the legal requirements of driving passengers with disabilities, passenger assistance, and sensitivity training. Trainers should have previous experience providing this type of training. Please see Chapter 54 for more details. Training courses must give a certificate of completion to drivers who finish the course. You must also electronically send TLC a list of drivers who finished the training.
Please call (718) 391-5501 if you wish to become a trainer or have other questions about the accessible dispatch program.