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NYC Taxi & Limousine Commission

 
 



 
     
Passenger Information
Thank you for visiting TLC's Passenger Information section. Here you will find information relevant to the riding public, including how to file a complaint and inquire about lost property. You will also find our latest public releases, and obtain a list of all TLC licensed For-Hire-Vehicle Services throughout the city. If you have any additional questions please call 311, the city's call center, for more information.

Please select from below:

How to identify a TLC-licensed livery cab and driver
New FHV Decal and Base Markings

Understanding the For-Hire Vehicle Industry
Using a Credit Card in a Taxicab
Medallion Taxicab Technology Enhancements

Submit a Consumer Complaint

Submit a Lost Property Inquiry
Commend a Driver
Livery Passenger's Bill of Rights
Commuter Van Passenger's Bill of Rights
Commuter Van Service Area Route Map
Commuter Van Map Legend
Taxicab Rider Bill of Rights
Taxicab Rate of Fare
TLC Enforcement and Complaint Stats
Find a Ride (licensed For-Hire services)
Wheelchair Accessibility
Vehicle Insurance Claim Contact
Vehicle Insurance Claim (File a complaint)
Passenger Information Map
Request Records from TLC
Bike and Bus lane Rules and Enforcement Brochure
Enforcement/Complaint Information
Frequently Asked Questions




 
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