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NYC Taxi & Limousine Commission

 
Medallion Sale Web Site


 
 



 
   
 
Taxi 07 Roads Forward, a collaborative effort of the New York City TLC and the Design Trust for Public Space, is a comprehensive look at the taxi industry and the ways in which it could better serve the public over the next decade.

This document is the culmination of a creative exercise and contains recommendations that have not been endorsed by the TLC, but rather will serve as the foundation of discussions and explorations to come.
 
Download the document

 


 
Passenger Information
Thank you for visiting TLC's Passenger Information section. Here you will find information relevant to the riding public, including how to file a complaint and inquire about lost property. You will also find our latest public releases, and obtain a list of all TLC licensed For-Hire-Vehicle Services throughout the city. If you have any additional questions please call 311, the city's call center, for more information.

Please select from below:

How to identify a TLC-licensed livery cab and driver
New FHV Decal and Base Markings

Understanding the For-Hire Vehicle Industry
Using a Credit Card in a Taxicab
Medallion Taxicab Technology Enhancements

Submit a Consumer Complaint

$0.50 State Surcharge Claim of Overpayment

Submit a Lost Property Inquiry
Commend a Driver
Livery Passenger's Bill of Rights
Taxicab Rider Bill of Rights
Taxicab Rate of Fare
Find a Ride (licensed For-Hire services)
Wheelchair Accessibility
Passenger Information Map
Request Records from TLC
Frequently Asked Questions



TLC Commences Operation: Secret Rider to ensure the best passenger experience possible

Undercover Inspectors to test drivers’ provision of passenger rights.

 

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View Press Release (PDF Format)
View a 30-second PSA video (WMV Video Format)



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