The Division of Claims and Collections is responsible for pursuing the collection of monies owed by current and former HRA clients who received public assistance or Medicaid. Other responsibilities include responding to billing inquiries, researching and documenting claims, monitoring and tracking the receipt of funds related to these claims, and taking action to pursue the collection of unpaid balances when the clients do not cooperate. For repayment information call 212-274-4943 or click here.

The Division of Liens and Recovery Personal Injury Program places liens and asserts claims against the personal injury lawsuit settlements of past or present recipients of Medicaid and Cash Assistance pursuant to NYS SSL 104 and 104-b. At the time of lawsuit settlement law firms and insurance companies contact the Division to obtain a final lien amount. Total settlement amount from all defendants is needed to discuss lien re-payment. If you are an attorney, please click here.

The Real Property Program places liens on real estate, including homesteads, owned by Cash Assistance and Nursing Home Medical Assistance applicants. The liens are repaid at the time the property is sold or refinanced. Title companies and law firms can contact the Program and may request a payoff amount.

The Supplemental Needs Trust Unit is responsible for reviewing the annual accountings submitted by trustees on behalf of recipients who remain on assistance while holding assets in a trust. Repayment is requested of all Medicaid spent on behalf of the recipient upon the demise of the recipient. Trustees submit a final accounting and may request a payoff amount.

ORA Contact Numbers (pdf)