If your building owner fails to maintain your apartment and provide essential services, you may report the condition to the City's Citizen Service Center at 311 (311 can be accessed outside of New York City by dialing (212) NEW YORK) or through 311 Online. For the hearing impaired, the TTY number is (212) 504-4115. The Center is open 24-hours a day, seven-days a week.
If you would like to speak with a public interviewer in person at the HPD Borough Offices, you may do so weekdays between 9:00 a.m. and 4:00 p.m.
HPD - Division of Code Enforcement 94 Old Broadway, 7th Floor New York, NY 10027
HPD - Division of Code Enforcement 1932 Arthur Avenue, 3rd Floor Bronx, NY 10457
HPD - Division of Code Enforcement 701 Euclid Ave. Brooklyn, NY 11208
HPD - Division of Code Enforcement 210 Joralemon St. Room # 806 Brooklyn, NY 11201
HPD - Division of Code Enforcement 120-55 Queens Blvd. (Queens Borough Hall) First Floor Kew Gardens, NY 11424
HPD - Division of Code Enforcement Staten Island Borough Hall, Staten Island, NY 10301