New Yorkers are Reminded to Beware of Scams
All DEP field employees travel in a marked vehicle, wear uniforms and carry badges (ID Cards). They will never ask for payment. If you are ever in doubt, call DEP Customer Service at (718) 595-7000 to speak to one of our representatives. More information can be found here.
DEP is responsible for reading water meters, charging and collecting fees related to water and sewer usage from property owners in New York City and surrounding communities, monitoring and controlling who connects to the water and sewer systems, ensuring the safety of the system.