City Seal links to Consumer Affairs' Mission
What's New At DCA
Help for Consumers

Consumer AssistanceConsumer Assistance

On-line Complaint FormFile a Complaint

Hot Lines, Address, ContactsContact DCA

Consumer Tips and InformationConsumer Services

On-line PublicationsConsumer Publications

Law and RulesConsumer Protection

Help for Businesses

Business AssistanceBusiness Assistance

License Forms and MoreLicense Applications

Hearing GuideAdministrative Hearing

Enforcement InformationDCA Enforcement

Business Tips and InformationBusiness Publications

Working for DCADCA Job Vacancies


Effective June 25, 2002, you may not begin to operate until you receive your actual license document. DCA will not issue provisional licenses.

Mayor Michael R. Bloomberg and DCA Commissioner Gretchen Dykstra Launch Citywide Campaign to Increase the Number of New Yorkers Who File for the Earned Income Tax Credit. For more info click here.

The New York City Department of Consumer Affairs cites sporting goods retailer Sports Authority, as well as the Staten Island Paintball Center, for selling imitation firearms. Commissioner Dykstra announces DCA has issued subpoenas to manufacturers for the lists of all stores selling similar models in New York City. Read more:

New York City Department of Consumer Affairs (DCA) Commissioner Gretchen Dykstra recently announced the Mayoral appointees for the newly established DCA Consumer Council. Lois Aronstein, Nellie S. Boma, M.D., Cyril Brosnan, Ronna Brown, Alfred C. Cerullo, III, Sophia Cranshaw, Mala Desai, Aurora Flores, Rhoda Karpatkin, Andrew Kim, George Rosales, and Clifford N. Rosenthal will serve on the twelve-member Council, meeting periodically with Commissioner Dykstra and DCA staff to review the agency's priorities, practices and policies. Click here for more info.
Mayor Bloomberg and Commissioner Dykstra propose cutting the license approval process for sidewalk cafes in half and increasing enforcement capability against unlicensed sidewalk cafes. Read the proposed plan for more information.
New York City Department of Consumer Affairs (DCA) Commissioner Gretchen Dykstra released results of a new survey that shows wide disparities in prescription drug prices, specifically in pharmacies serving more than 28,000 of NYCís seniors in naturally occurring retirement communities (NORCs). Read the press release for more information.
DCA inspectors, working with the Departments of Health and Sanitation and the NYPD, conducted a sweep in Flushing, confiscating 15,000 pounds of watermelon being illegally displayed, thus blocking pedestrians. The watermelon was collected by City Harvest, which distributed it to organizations such as senior centers and food pantries (view photo).
All DCA Press Releases

All DCA Press ReleasesAll Press Releases
All DCA Surveys

All DCA SurveysAll Surveys
Lower your electric bills.
The City's Breast Cancer Brochure (PDF File)

Access ConsumerStat-the Department of Consumer Affairs' agency statistics

Wise ConsumerThe New York City Department of Consumer Affairs has a dual mission: to protect the rights of consumers in New York City and to serve the needs of New York City's business owners. As the City's Consumer protection agency, Consumer Affairs responds to over 180,000 consumer inquiries. The agency mediates thousands of disputes with merchants and secures millions of dollars in consumer restitution, refunds and debt cancellations annually.
Learn more about the Department of Consumer Affairs' Mission, or read our brochure


Updated September 24, 2002

Go to Home Page
Mayor's Office | City Agencies | Services | News and Features | City Life | Contact Us | Search