IMPORTANT NOTES:

• Please DO NOT use the Online License Renewal Service if you have already filed your renewal application by mail or in person.
• Submitting your renewal application online does not mean that your license is automatically renewed. 
• Process Serving Agency licenses expire on February 28, 2012. You may not operate as a Process Serving Agency after February 28, 2012 unless you have received your new license. Operation without a current license is subject to penalties.
• To file your renewal application online, you must pay with a major credit card. You will be charged a non-refundable Convenience Fee in addition to the $340 License Renewal Fee.

Five Easy Steps to File Your Process Serving Agency
License Renewal Application Online:

Step 1:  Log on 

• Enter your CAMIS Number (located in your license renewal letter) and License Number on the first screen of DCA's Online License Renewal Service to get started. If you don't know your CAMIS number, please call 311 and ask for the service "DCA Online Payment Assistance - Existing Licensees." You will be transferred to DCA.

Step 2:  Review Your License Details and Contact Information, Answer All Background Questions, and Affirm Legal Requirements

• If your telephone number is different from the number in the License Details box, enter the correct telephone number in the "New Telephone No." field.
• Enter your e-mail address to receive confirmation that your online license renewal application was successfully submitted.
• If your mailing address is different from the address preprinted, select "No" and update your mailing address following the steps provided.
• Complete the background questions by checking the appropriate boxes.
• Affirm the legal requirements by checking the agreement box.
• Enter your First and Last names, and your relationship to the business (e.g., owner, partner, director, etc.).
• Click the "Next" button.

Step 3:  Complete Bond Information

• Complete the bond information page, including name of the primary bond issuer, bond serial number, third party issuer, third party issuer's contact information, and bond expiration date. Please note: The bond naming the Department of Consumer Affairs as the certificate holder must be paid in full and must cover the licensing period (until February 28, 2014).

Step 4:  Submit Information and Enter Payment Details

• Please review all information to ensure it is correct, then click the "Submit" button ONCE ONLY. You will be directed to the payment page.
• Enter your payment information and click the "Submit" button ONCE ONLY.

Step 5:  Print Confirmation Page and Submit Required Dcouments

• A confirmation number and itemized receipt will appear at the end of the process. Print a copy for your records. 
• Follow the instructions on the confirmation page to submit the required documents (i.e., Roster of Process Servers, Compliance Plan Affirmation, Recordkeeping Certification, a copy of $100,000 Surety Bond, and a copy of your bond receipt) to DCA via e-mail or fax within three business days.
• Once you have submitted your renewal application and the required documents, you will receive a notification from DCA within 15 days. Please do NOT submit your license renewal application by mail or in person once you have successfully submitted your application online. Submitting duplicate applications will create delays in renewal of your license.

Finished reading the instructions? Now you're ready to submit your renewal application.

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